Sales & Business Development Manager

GFR Pharma is a privately held manufacturer of natural health products.  As a proudly Canadian company located in Coquitlam B.C., we are committed to manufacturing high-quality supplements for our customers.

With the continued growth of our business, we are actively seeking an ambitious & skilled
Sales & Business Development Manager with a passion for the natural health industry to join the brand division of our Sales team.

Main Responsibilities will include (but not limited to):

  • Partner with management team to develop and implement sales plans and strategies within existing accounts and in new markets.
  • Establish professional and mutually beneficial relationships with account partners.
  • Oversee, track and report on existing client base.
  • Prospect and develop new clients.
  • Establish departmental KPIs, track and report to leadership on a regular basis.
  • Create and nurture a sales culture of accountability, performance and customer service.
  • Ensure customer relationships are maintained through excellent service, product, industry and, operations knowledge.
  • Solve client issues or challenges, using a team-based approach.
  • Discern and fulfill customer’s expectations.
  • Interdepartmental communications; Marketing, Operations, QC, R&D, H/R, Finance.
  • Assist with annual sales objectives and track performance.
  • Assist with departmental budget and monitor monthly.
  • Monitor key performance metrics relating to revenue and profit.
  • Report changing trends or new competitive threats and opportunities to management so that the company can react rapidly.
  • Contribute ideas to new product development for the introduction of new product and line extensions into existing brands.
  • Solve issues or challenges in entering new markets using a team-based approach.
  • Create sales proposals and presentations.
  • Willing and able to travel as required, including trade shows and account visits.
  • Maintain safe and healthy work environment by enforcing organization standards; adhering to legal regulations.
  • Develop a personal development plan that promotes further leadership development.
  • Maintain transparent communication. Appropriately communicate information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication.


  • Ten+ years combined sales and marketing experience.
  • Sales experience in the Natural Health Product field or related industry considered an asset.
  • Strong interpersonal, customer service, negotiating and communication skills (written and verbal).
  • Able to interact professionally with all levels of staff, customers and vendors.
  • Excellent organizational skills and able to multi-task.
  • Able to handle multiple, rapidly changing and conflicting priorities.
  • Ability to innovate, understand and scale processes and delegate tasks.
  • Able to stay positive and calm in challenging situations.
  • Results focused and oriented toward problem solving and achievement of team goals.
  • Good computer skills with MS Office (MS Outlook, Excel, Word, PowerPoint).
  • Available to work flexible hours, including overtime when needed.

We value our employees and provide a respectful, safe and supportive work environment!  Along with competitive wages, we offer a fully paid comprehensive benefit package.

If you are interested in joining our team, please submit your resume by email to Only the candidates selected for an interview will be contacted.

Thank you for your interest in GFR Pharma Ltd!


I always prefer to make our products at GFR if possible, because I am confident with your product quality and service for us.

We are growing well steadily in the Korean market and so orders are continuous and items keep increasing.

I really hope to work closely with GFR with most of our products.
James T.President
We appreciate our relationship with GFR. From QC to communications, we have found working with GFR to be a pleasure, highlighted by excellent communications and reliable delivery dates. Thank you.
Michael BentleySierraSil Health Inc.
Great first experience manufacturing my product with GFR. I am definitely going to be utilizing your services in the future for more of our products and look forward to our next project with you. Thanks again!
Please forward my sincere gratitude to the GFR team. You guys are seriously, seriously on-it!
Chris GFounder
We cannot wait any longer to express our appreciation for your help during our production process.

We thank you for your professional suggestions and the quick responses to every question we have had; you have been so patient in helping us with every one of our inquiries.

Your guidance throughout the entire product development and production is a tremendous support to us.
In all my years, I can honestly say, no other company I have ever worked with has provided me with such an unparalleled level of care and service. Literally, GFR Pharma has provided my company with the best level of service I have ever experienced. You are that good, that efficient, that professional.

If there was a problem, it was fixed. If there was a challenge, it was met. If there was a deadline, it was met.

It’s time for an official thank you.