Production Supervisor

GFR Pharma is a privately held manufacturer of natural health products. As a proud Canadian company located in Coquitlam B.C., we are committed to manufacturing high-quality products for our customers.  With the continued growth of our business, we are seeking to hire a “Production Supervisor” to join our Operations team.

Main Responsibilities will include (but not limited to):

  • Oversee allocation of staffing resources to Production lines and make necessary adjustments to ensure on-time production of all orders.
  • Work with Team Leaders to troubleshoot Production issues as they arise and document corrective actions to facilitate improved performance for repeat orders.
  • Maintain safe and healthy work environment by ensuring regulatory and company standard practices are adhered to.
  • Monitor KPI measurements for efficiency. Investigate any variances from Target to understand root cause and make recommendations for improvements.
  • Consistently enforce GMP compliance, providing instruction and retraining as necessary to ensure constant compliance with all SOP’s and regulations. Ensure deviations and change controls are initiated as needed.
  • Assist in training of staff including SOP’s, GMP’s and equipment competencies.
  • Maintain transparent communication. Appropriately communicate information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication.
  • Submit maintenance request forms as required to keep equipment operating safely, precisely, and efficiently.
  • Ensure documents for upcoming work orders are complete, correct, and available for Lead Hands to support Production Schedule.
  • Prepare employee reviews with the input of Lead Hands and participate in all performance reviews and ensure all documentation is maintained.
  • Maintain employee information in payroll program (absenteeism/lates) and work with necessary departments to ensure all information is documented.
  • Administer vacation program for all staff, ensuring that all areas have enough staff to continue to run regardless of vacation time approved.
  • Foster a culture of continual improvement and a focus on best practices.
  • Model and promotes the company’s mission and values.
  • Other duties as assigned.

Requirements include:

  • Strong time management skills.
  • An approachable manner.
  • Ability to communicate effectively in English, verbal and written.
  • Strong problem-solving skills.
  • Effective decision making skills.
  • Ability to write reports and compile accurate records.
  • Knowledge of safety practices applicable to food processing environments and ability to follow established safety procedures.
  • Good interpersonal and strong communication skills in English (both written and verbal).
  • Effective organizational, prioritization, and time management skills.
  • Excellent attention to detail.
  • Reliable, motivated, organized and be able to work in a dynamic fast-paced team-driven environment.
  • Committed to Safety, Food Safety and Quality practices.

Experience & Education:

  • 2-3 years of Manufacturing experience.
  • Minimum 1 year Supervisor experience.
  • Strong computer skills (MS Office).
  • Strong knowledge in GMP, HACCP, and other food quality & safety regulations.
  • SAP knowledge will be considered an asset.

We value our employees and provide a respectful, safe and supportive work environment! Along with competitive wages, we offer a fully paid comprehensive benefit package.

If you are interested in joining our team, we look forward to receiving your resume.  Thank you for your interest in GFR Pharma Ltd!


Please forward my sincere gratitude to the GFR team. You guys are seriously, seriously on-it!
Chris GFounder
In all my years, I can honestly say, no other company I have ever worked with has provided me with such an unparalleled level of care and service. Literally, GFR Pharma has provided my company with the best level of service I have ever experienced. You are that good, that efficient, that professional.

If there was a problem, it was fixed. If there was a challenge, it was met. If there was a deadline, it was met.

It’s time for an official thank you.
Great first experience manufacturing my product with GFR. I am definitely going to be utilizing your services in the future for more of our products and look forward to our next project with you. Thanks again!
I always prefer to make our products at GFR if possible, because I am confident with your product quality and service for us.

We are growing well steadily in the Korean market and so orders are continuous and items keep increasing.

I really hope to work closely with GFR with most of our products.
James T.President
We appreciate our relationship with GFR. From QC to communications, we have found working with GFR to be a pleasure, highlighted by excellent communications and reliable delivery dates. Thank you.
Michael BentleySierraSil Health Inc.
We cannot wait any longer to express our appreciation for your help during our production process.

We thank you for your professional suggestions and the quick responses to every question we have had; you have been so patient in helping us with every one of our inquiries.

Your guidance throughout the entire product development and production is a tremendous support to us.