Manager of Quality & Continuous Improvement

GFR Pharma Ltd., a leading private GMP contract manufacturer of quality natural health, food and dietary supplement products, is looking to add to our team! As the Manager of Quality & Continuous Improvement, you’ll be responsible for managing the QMS and Quality Compliance system, while driving a culture of continuous improvement and efficiency within Quality Systems and cross-functionally within the organization. You have a passion and commitment to see opportunities and find solutions with the Quality, Operations and Sales teams, and deliver excellent results for our customers.

As you lead and transform our processes you will….

  • Plan and oversee the evolution of the Quality Management System: process design, compliance and analysis to ensure product quality and compliance.
  • Implement, simplify and harmonize Quality system standards, policies and procedures covering a range of products in foods, dietary supplements and natural health products.
  • Expertise in applicable GMPs (NNHPD, 21CFR111), Food Safety (HACCP) and SQF certification.
  • Manage certifications and Quality audits.
  • Conduct and lead audits both internal and external.
  • Oversee the EMP and Sanitation compliance.
  • Design and implement Quality training programs for Production staff.
  • Act as a change agent to drive continuous improvement of the Production and Quality system processes.
  • Support all Quality compliance processes to interface effectively with operations using current best practice methods.
  • Develop KPI’s and monitor Quality system processes.
  • Communicate effectively and professionally to build strong relationships with the Quality team and the other departments within the organization.
  • Work effectively as part of a team and inspire your colleagues to deliver top results.

You will bring to this position…

  • 5+ years of experience in a quality management / continuous improvement-related field in a GMP regulated Manufacturing environment within the natural health product, pharma or food industries.
  • Bachelor’s degree in the Sciences (Chemistry, Biochemistry, Food, Microbiology).
  • Knowledge and understanding of validation concepts.
  • Effective change agent related to process improvement and new systems/policy implementation.
  • ASQ certification (considered a strong asset).
  • Knowledge and experience with Lean Manufacturing practices; Six Sigma Black Belt certification (considered an asset).
  • Passion for continuous improvement, efficiency, and teamwork.
  • Very strong oral and written communication skills.

We value our employees and provide a respectful, safe and supportive work environment! Along with competitive wages, we offer a fully paid comprehensive benefit package.

If you are interested in joining our team, we look forward to receiving your resume.
Thank you for your interest in GFR Pharma Ltd!



Great first experience manufacturing my product with GFR. I am definitely going to be utilizing your services in the future for more of our products and look forward to our next project with you. Thanks again!
Please forward my sincere gratitude to the GFR team. You guys are seriously, seriously on-it!
Chris GFounder
We cannot wait any longer to express our appreciation for your help during our production process.

We thank you for your professional suggestions and the quick responses to every question we have had; you have been so patient in helping us with every one of our inquiries.

Your guidance throughout the entire product development and production is a tremendous support to us.
We appreciate our relationship with GFR. From QC to communications, we have found working with GFR to be a pleasure, highlighted by excellent communications and reliable delivery dates. Thank you.
Michael BentleySierraSil Health Inc.
In all my years, I can honestly say, no other company I have ever worked with has provided me with such an unparalleled level of care and service. Literally, GFR Pharma has provided my company with the best level of service I have ever experienced. You are that good, that efficient, that professional.

If there was a problem, it was fixed. If there was a challenge, it was met. If there was a deadline, it was met.

It’s time for an official thank you.
I always prefer to make our products at GFR if possible, because I am confident with your product quality and service for us.

We are growing well steadily in the Korean market and so orders are continuous and items keep increasing.

I really hope to work closely with GFR with most of our products.
James T.President