Key Account Manager

GFR Pharma is a privately held manufacturer of natural health products.  As a proudly Canadian company located in Coquitlam B.C., we are committed to manufacturing high-quality supplements for our customers.

With the continued growth of our business, we are actively seeking an ambitious & skilled Key Account Manager with a passion for the natural health industry to join the contract manufacturing division of our Sales team. The position is to sustainably meet sales targets and achieve long term success with existing and new clients.

Main Responsibilities will include (but not limited to):

Sales Objectives:

  • Meet assigned sales targets for allocated accounts.

Sales Planning:

  • Develop key customers in accordance with GFR Joint Business Planning (JBP) practices.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand relationships with existing customers with product development strategies.

Sales Forecasting:

  • Develop and proactively manage accurate sales forecasts including timely communication of changing customer business conditions. Prepare regular sales & progress reports.
  • Generate new opportunities through the efforts of contacting prospective customers and internal leads (via phone, email and/or personal visits), attending Trade Shows.
  • Understand competitor and market information.
  • Provide business solutions that will meet customer’s needs and effectively close the sale.
  • Establish solid trust based working relationships with your accounts by maintaining a “Customer First Culture” throughout.


  • Five years combined sales and operations experience in the Natural Health Product field or related industry.
  • Comprehensive knowledge of manufacturing, dosage formats and packaging options will be considered an asset.
  • Strong interpersonal, customer service and communication skills (written and verbal).
  • Ability to interact professionally with all levels of staff, customers and vendors.
  • Excellent organizational skills and able to multi-task.
  • Results focused and oriented toward problem solving and achievement of team goals.
  • Negotiation Skills
  • Ability to handle multiple, rapidly changing and conflicting priorities.
  • Available to work flexible hours.
  • Willing and able to travel as required (approximately 25%).
  • Strong computer skills with MS Office (MS Outlook, Excel, Word, PowerPoint).

We value our employees and provide a respectful, safe and supportive work environment! Along with competitive wages, we offer a fully paid comprehensive benefit package upon completion of a 3 month probation period.

If you are interested in joining our team, please submit your resume by email to Only individuals selected to be interviewed will be contacted.

Thank you for your interest in GFR Pharma Ltd.



We appreciate our relationship with GFR. From QC to communications, we have found working with GFR to be a pleasure, highlighted by excellent communications and reliable delivery dates. Thank you.
Michael BentleySierraSil Health Inc.
Please forward my sincere gratitude to the GFR team. You guys are seriously, seriously on-it!
Chris GFounder
We cannot wait any longer to express our appreciation for your help during our production process.

We thank you for your professional suggestions and the quick responses to every question we have had; you have been so patient in helping us with every one of our inquiries.

Your guidance throughout the entire product development and production is a tremendous support to us.
I always prefer to make our products at GFR if possible, because I am confident with your product quality and service for us.

We are growing well steadily in the Korean market and so orders are continuous and items keep increasing.

I really hope to work closely with GFR with most of our products.
James T.President
In all my years, I can honestly say, no other company I have ever worked with has provided me with such an unparalleled level of care and service. Literally, GFR Pharma has provided my company with the best level of service I have ever experienced. You are that good, that efficient, that professional.

If there was a problem, it was fixed. If there was a challenge, it was met. If there was a deadline, it was met.

It’s time for an official thank you.
Great first experience manufacturing my product with GFR. I am definitely going to be utilizing your services in the future for more of our products and look forward to our next project with you. Thanks again!