Account Manager

We are western Canada’s largest full-service nutraceutical contract manufacturer. GFR Pharma has over 25 years of experience manufacturing Canada’s most recognized natural health product brands. With unparalleled customer service and a commitment to the highest quality standards, the team at GFR Pharma works together to create success, profitability and growth for our customers.

The Account Management team is an essential part of the GFR Pharma organization. We are the customer-facing, direct connection with all clients. We create opportunities for the growth our customers, and from ideation to formulation to finished product, the GFR Pharma Account Management team provide expertise and knowledge that supports brand growth.

If you are results driven, passionate about customer service and committed to creating growth opportunities, let’s connect.

As a GFR Account Manager, you will:

  • Support all aspects of GFR 3rd party client business.
  • Develop extensive knowledge of our customers and their portfolios.
  • Create and execute strategic customer sales plans with assigned accounts.
  • Manage customer quotations and production timelines with support of the internal team.
  • Provide oversight for all internal communication for assigned customers.
  • Act as the primary point of contact for assigned accounts and communicate timely and effectively to meet the customer’s needs.
  • With the support of the Sales Operations Team (Project Managers and Sales Coordinators) and the New Product Development Team you will navigate new product development projects from concept through to execution.
  • Work with the Innovation team to create opportunities for brand expansion.
  • Review documentation generated by Sales Team as needed, such as inventory reports, direction for destruction documentation etc.
  • Attend trade shows to network with existing customers and prospect new ones.
  • Prepare regular business reviews and presentations.
  • Build a solid knowledge of the natural products industry and monitor trends that may help develop new business.

Desired Background

  • 3-5 years B2B sales experience ideally in the food, beverage or natural health channel.
  • Experience building and growing client portfolios from new to established accounts.
  • Strong commitment to service excellence.
  • Experience with creating sales projections, forecasting and profit projections.
  • Adept at problem-solving and situation analysis.
  • Good analytical skills relating to sales reports and goal achievement.
  • Driven and comfortable re-aligning strategy when required.
  • Results-focused attitude, focused on collaboration and moving projects forward in a timely manner.
  • Naturally curious and committed to continuous improvement.
  • Strong Excel, Word, PowerPoint skills with exposure to SAP, Salesforce or ERP software an asset.

What it’s in it for you:

  • Competitive wages
  • Paid benefits
  • Central location
  • Free parking
  • Employee discounts
  • Social events
  • Respectful, safe, and supportive work environment!

 

If you are interested in joining our team, please submit your resume by email to jobs@gfrpharma.com.  Only individuals to be interviewed will be contacted. 

Thank you for your interest in GFR Pharma Ltd!

 


Testimonials

Great first experience manufacturing my product with GFR. I am definitely going to be utilizing your services in the future for more of our products and look forward to our next project with you. Thanks again!
We appreciate our relationship with GFR. From QC to communications, we have found working with GFR to be a pleasure, highlighted by excellent communications and reliable delivery dates. Thank you.
Michael BentleySierraSil Health Inc.
In all my years, I can honestly say, no other company I have ever worked with has provided me with such an unparalleled level of care and service. Literally, GFR Pharma has provided my company with the best level of service I have ever experienced. You are that good, that efficient, that professional.

If there was a problem, it was fixed. If there was a challenge, it was met. If there was a deadline, it was met.

It’s time for an official thank you.
I always prefer to make our products at GFR if possible, because I am confident with your product quality and service for us.

We are growing well steadily in the Korean market and so orders are continuous and items keep increasing.

I really hope to work closely with GFR with most of our products.
James T.President
Please forward my sincere gratitude to the GFR team. You guys are seriously, seriously on-it!
Chris GFounder
We cannot wait any longer to express our appreciation for your help during our production process.

We thank you for your professional suggestions and the quick responses to every question we have had; you have been so patient in helping us with every one of our inquiries.

Your guidance throughout the entire product development and production is a tremendous support to us.